AirAsia Philippines posts strong on-time performance

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AS the dry season in the Philippines heats up, expects more to travel to local destinations to enjoy their vacation that many sorely missed because of the pandemic.

Amid its path to a strong recovery, AirAsia Philippines continued to post a strong On Time Performance (OTP) for Q2 2023 and increase its OTP for all domestic and international flights. 

OTP is the standardized comparison of how an airline follows its published schedule.  An airline is considered to be on time if they arrive or take off within 15 minutes of their scheduled time.

AirAsia recorded a high 99 percent OTP during the Holy Week where the Ninoy Aquino International Airport (NAIA) also experienced an influx of departing and arriving guests, and a perfect 100-percent OTP on April 7, 11 and 12. The airline also registered the highest OTP in the whole AirAsia operations center with a 94-percent rating from on the week of April 1-9.

AirAsia Philippines Communications and Public Affairs Country Head Steve Dailisan said they know how important it is for their guests to reach their destinations safely and on time, whether it be a business trip or a family vacation, so every minute counts. “That’s why our Allstar team works tirelessly together to ensure that our guests not only get the best value deals each time they fly with us but more importantly a committed air travel partner that values their precious time.”

AirAsia Philippines has been publishing its OTP across all airline operations centers on its website, and just recently, the Civil Aeronautics Board (CAB) proposed the publication of the airlines’ OTP which will be made accessible to all passengers who will be booking their flights. This will enable guests to carefully plan their flights and travel itinerary especially those with connecting flights or traveling from one airport to another. 

Starting April 15, all travelers were also advised to register and accomplish the E-Travel System (www.etravel.gov.ph) within 72 hours before their scheduled departure and arrival.  

Meanwhile, AirAsia Philippines is reminding its guests of the scheduled transfer of all of its domestic flights from NAIA Terminals 3 (Cebu and Boracay) and 4 to NAIA Terminal 2 effective July 1, 2023.

The airline also called on guests to use the airasia Super App through its mobile check-in features. Dailisan also reminds that they have self-check-in kiosks to avoid the long lines at check-in counters.

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