PH businesses now rely more on cloud-based IT solutions for growth – survey

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A majority, or about 94 percent of Philippine businesses, now look at cloud-based IT solutions as an important factor in mitigating the impact of the COVID-19 pandemic.

And with cloud technologies becoming a vital part of businesses’ digital transformation, 88 percent said they are now more inclined to use cloud-based IT solutions to grow their businesses compared to pre-COVID-19 times.

These were among the highlights of a survey entitled “The Role of Cloud in Asia and Confidence in Asian Innovation” commissioned by Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group.

Given the impact of COVID-19 on business operations and working arrangements, an increasing number of Philippine enterprises are turning to cloud-based IT solutions to navigate the new conditions with more than half or 51 percent of businesses said they have adopted more cloud-based IT solutions.

Close to 8 out of 10 or 78 percent of ITDMs (IT Decision Makers) surveyed said they increased their working relationships with cloud vendors or consultants since the pandemic to develop solutions for remote working, building new apps or products, and managing workloads.

COVID-19 also increased demand for hybrid cloud solutions in the Philippines, with 74 percent of local businesses seeing the approach as key to their disaster recovery and business continuity efforts, as it captures the public cloud’s numerous and accessible benefits while simultaneously supporting the needs of private cloud users.

The survey found that nearly 70 percent of local enterprises agree that working with third-party IT vendors can help businesses react more quickly to COVID-19 compared to simply relying on an in-house team.

Given a greater understanding of the Asian mindset, 80 percent of ITDMs from the Philippines believe Asian vendors are able to offer better cloud solutions, the highest among the markets surveyed. The Philippines also showed the highest degree of confidence in cloud service providers among the markets surveyed, where 90 percent said they believed cloud providers deliver on their promises.

When deciding to partner with a cloud solutions provider since the pandemic began, 62 percent of Philippine respondents said security credentials, 54 percent pointed to the ability to integrate with existing IT infrastructure, while 48 percent said it was cost, that were among the Top 3 factors in choosing a provider.

As one of the leading public cloud service providers in Asia Pacific, Alibaba Cloud provides localized solutions and all of its major products to empower the digital transformation of enterprises in the Philippines.

The company has also set a goal to support 5,000 local enterprises with their digital migrations by the end of 2023, as well as training 50,000 and certifying at least 10,000 IT professionals within the next three years.

“Businesses in the Philippines are embracing cloud technology because it has given them the flexibility to adjust quickly and easily during the pandemic. We anticipate that more businesses in the Philippines will adopt cloud services for their core businesses in the near future,” said Allen Guo, General Manager for the Philippines, Alibaba Cloud Intelligence.

“The Role of Cloud in Asia and Confidence in Asian Innovation Survey” polled over 1,000 ITDMs from countries such as the Philippines, Hong Kong, Malaysia, Singapore, India and Indonesia late last year to understand how the business community is viewing cloud solutions and local innovation in the context of the pandemic.

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