PREMIUM audio brand EPOS, which operates in more than 30 countries globally, officially made its debut in the country today.
Company officials said the launch of EPOS, a part of the Demant Group, in the Philippines, is aligned with the brand’s continued commitment to develop, innovate and offer pioneer premium audio solutions for the region’s new-age professionals.
As the business world transitions into a new normal, it is crucial for progressive, local businesses to embrace the best of both worlds. The benefits of virtual working are now well-known, and businesses are keen to preserve some of the convenience, flexibility, and adaptability that remote work promises.
In fact, a survey of 161 Filipino business leaders showed that 73 percent see their organizations implementing a work-from-home policy even after the COVID-19 pandemic eases.
With technology proliferating and working habits evolving in the country, the volume of telephone calls, conference calls, teleconferences, and in voice customer interactions has increased. The country’s information technology-business process outsourcing (IT-BPO) sector has also been continuously booming and is projected to add more than 130,000 jobs by 2022. However, this switch to remote and virtual has also led to an increase in the number of daily micro-frustrations being experienced negatively affecting businesses and customer satisfaction.
Research from EPOS has found that 95 percent of today’s workforce admit that their concentration and efficiency at work has suffered due to audio setbacks, resulting in an emotional impact with 35 percent reporting feelings of frustration, irritation, and annoyance due to bad audio. Another survey found out that 20 percent say that bad audio caused dissatisfaction to clients and 15 percent had even lost a client because of bad audio experiences – creating a direct financial impact.
By acting now, decision makers can address immediate audio issues in their organization and mitigate the risks they pose to the business in the long-term. Through understanding and meeting employee needs, they can create a strong hybrid working model that will in turn help secure future talent.
“We are thrilled to launch EPOS in the Philippines and look forward to supporting the country’s hybrid work professionals with superior audio and video solutions. Equipped with a deeply rooted passion for auditory experiences, EPOS strongly believe in providing the perfect balance between excellent audio and maximum comfort so that we can deliver state-of-the-art audio experiences to enable users to reach their goals and perform with greater agility,” shares Seah Hong Kiat, Vice President, EPOS Enterprise Solutions, Asia Pacific, during the virtual launch done with the Philippine media.
ADAPT, EXPAND AND IMPACT
At the core of EPOS will be the ambition to take excellent sound experience for enterprises to the next level – with the clear purpose to help individuals as well as teams across the Philippines to achieve their full potential through the power of audio. As such, EPOS introduced their three key enterprise product lines to help enterprises navigate their way in the new working setup – ADAPT, EXPAND and IMPACT.
The ADAPT line is a series of premium headsets for those who want to make flawless business calls from anywhere – from wireless functionality and active noise cancellation (ANC) – these headsets can match users’ needs and the way they like to work. This product line is inspired by professionals who need to collaborate and work from several locations on different devices without ever compromising on style or crystal-clear audio, regardless of environment.
The EXPAND line is a series of premium speaker phones made for collaboration. Thanks to enhanced voice pickup and superior sounds, everyone on the conference call can participate and engage with the same confidence and clarity as if in person.
Lastly, the IMPACT range is perfect for professionals who work in dynamic office spaces and spend long hours talking on the phone. The IMPACT line is created to improve efficiency and deliver excellent customer experience. Every mode is designed to be comfortable to wear, to work flawlessly, and to be fully compatible with other devices and systems.
“Technology solutions today offer a clear way to bridge the gap between differing expectations and priorities: high-quality, integrated audio-visual solutions have the potential to bring the best of both worlds to post-pandemic work. Moreover, in helping to eliminate distractions, collaboration technology both enhances human interaction and increases professionalism – helping businesses reach a gold standard for the hybrid workplace. With many Filipinos expressing their desire to work remotely, enterprises must see to it that they’ll be able to provide the right technology solutions for their employees to empower professionalism and navigate the hybrid model effectively.” shares Alex Lim, Sales Director, EPOS Southeast Asia & Taiwan, during the event.
To know more about EPOS and its product lines, visit https://www.eposaudio.com/.