Concentrix launches 3 new sites in the Philippines

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Concentrix Philippines, the Philippines’ largest private employer, made a historic first by simultaneously launching its three (03) newest sites nationwide: Giga Tower in Bridgetowne, Quezon City, One Montage in Cebu Business Park, and Davao Finance Center in Davao Park District last 18 August 2022. Concentrix staff, leaders, and partners from the government and private sector were present at the launch event that culminated with a tour of facilities in their respective cities. No less than Chris Caldwell, President and CEO of Concentrix was present in person at their newest QC site.

Dubbed “One Concentrix Nation,” the launch event highlights the remarkable growth of Concentrix and the company’s investments to bring career opportunities throughout the country — in Luzon, Visayas, and Mindanao. The expansions also reinforce the company’s position as the nation’s undisputed largest private employer with approximately 100,000 staff and bring its total sites in the Philippines to 50, located in 20 cities for its brick-and-mortar operations.

“Our journey in the Philippines has always been about growth. In 16 years, we have grown from a handful of people to a 100,000-strong team today. Launching 3 new sites altogether is a big growth milestone representing close to 5,700 combined staff in these locations and the opportunity to grow further. It’s visible proof of our continued growth, and a tangible message of our continued commitment to the Philippines: we’ll continue to invest in providing meaningful career opportunities to as many talented Filipinos as possible. Further, the multi-site launch being nationwide also demonstrated that when we expand our presence to more people and places, it translates to employment and other economic opportunities also spreading to those communities,” according to Amit Jagga, SVP and Country Leader for Concentrix Philippines.

All of the newly-opened sites operate 24/7 and have close to 30,000 sq.m of space in combined total. Staff support clients in industries such as Communications, Financial Services, Retail, Technology, Travel, Healthcare, and Content Moderation. The Giga (Quezon City) and Montage (Cebu) sites both have Recruitment Hubs for the high volume of jobseekers in their respective locales.

“Staff experience is top priority for Concentrix so it’s important to consider what’s meaningful and relevant to their needs and situations. Considering workplace and work environment — how safe, conducive, well-equipped with resources and well-supported the staff are, how we facilitate ease and access to information or services they need, how we reward and engage them –- these are all important. We also want to provide state-of-the-art facilities with flexibility in mind. Our spaces are deliberately designed for the perfect blend of functionality, productivity, and creativity. We also take staff feedback on what they need and want, so no two sites are necessarily the same. For example, you can have 2 sites with a gym, and another one without. It depends on the preference of local teams,” said Hazel Banas, VP of People Solutions for Concentrix Philippines as she emphasize that site investments include the work environment and overall staff experience.

Concentrix Philippines is a recipient of “Highly Commended” recognition for Excellence in Employee Experience in the global Gartner Communication Awards 2022 and has been among Asia’s Best Employer Brands for 2 years in a row. The company is also the sole recipient of the ICT Awards 2021 special recognition for “Outstanding Use of ICT Services To Fight COVID-19.”

With a solid commitment to continued growth and investment in the country and its talent, Jagga is excited about the positive impact it will continue to make.

“We anticipate the growth rate to continue being significant levels in line with the growth in business that clients give to us, including new client logos, all of which increase our hiring requirements. So we’re very excited to share about our sites and for more people to join Concentrix. If this trajectory continues leading up to 2023, and while we cannot give forward-looking statements as a publicly traded company, if we get close to double-digit % growth from the 100K scale we have today, that’s anywhere from 8,000 to 10,000 staff net growth that we can expect,” Jagga added.

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