Globe restores services in airports hit by Odette

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LOCAL telco Globe Telecom announced the restoration of network services in Mactan Airport Cebu, Siargao Airport, and Surigao Airport.

The restored services will help in flying stranded passengers to their destinations and reconnect with their loved ones in time for the Christmas season.

Local network teams and reinforcements from other regions work as one to expedite repairs and achieve complete network restoration

Globe prioritized restoration of services in airports as part of its post-Typhoon Odette infrastructure repairs, where it deemed the importance in bridging areas affected by the typhoon, and its residents, during the holiday season.

Meanwhile, Globe’s data services are now operational in the City of Ormoc and the entire Eastern Samar, while Palawan nears complete restoration. More areas are seeing significant progress in network repairs across Visayas and Mindanao, despite power issues, flooding and infrastructure damages at the aftermath of Typhoon Odette.

In Cebu, repairs continue but challenges remain because power lines remain down and there are major infrastructure damages. However, Globe was able to fully restore network services in some parts of Cebu.

Globe is also providing free and unlimited GoWiFi in select malls, government offices and airports in Visayas and Mindanao areas affected by Typhoon Odette.

AGUSAN DEL NORTEButuan Airport and Robinsons Butuan

AKLANKalibo Airport and Gaisano Capital Boracay

ANTIQUERobinsons Antique

BOHOLTagbilaran, Bohol City Hall and Bohol Provincial Capitol

BUKIDNONRobinsons Place Valencia

CAMARINES SURGaisano Capital Iriga

CAPIZRoxas Airport, Pueblo de Panay Central Terminal and Robinsons Place Roxas

CEBUAyala Center Cebu, Ayala Malls Central Bloc 10 – Cebu, Central Bloc Ayala Mall, Gaisano Capital Casuntingan, Gaisano Capital Danao, Gaisano Country Mall Banilad, Cebu, Gaisano Fiesta Mall, Gaisano One Pavilion Mall, Robinsons Cybergate Cebu and Robinsons Galleria Cebu

DAVAOVeranda At Kembali, Samal Island, Brgy. San Isidro Kaputian

DAVAO DEL NORTENCC Tagum, Tagum City Hall and Robinsons Tagum

DAVAO DEL SURFrancisco Bangoy International Airport, Abreeza Mall, Azuela Cove, Davao City Health Office, Felcris Centrale Mall, Gaisano Mall of Davao, NCCC Mall Buhangin, Philhealth Office – Davao, Robinsons Cybergate Davao, Victoria Plaza Fast food, and Bucana Open Brgy. 10, Davao City

ILOILOEsplanade Uno, Festive Walk Iloilo, Festive Walk Parade (Iloilo Parade), Gaisano Capital Iloilo, Gaisano Capital Oton, Gaisano Capital Passi, Graciano Lopez-Jaena Park, Iloilo Airport, Iloilo City Hall, Iloilo Sunburst Plaza, Marymart Center, Robinsons Jaro, Robinsons Place Iloilo, Robinsons Place Pavia, The Shops @ Atria and Pongo – Brgy. Lanit Iloilo, Jaro City

LANAO DEL NORTERobinsons Iligan

LEYTEDuptours Terminal, Gaisano Capital Tacloban, Gaisano Capital Tacloban Central Mall, Ormoc Airport, Robinsons Place Ormoc, GMA Kapuso Village, Brgy. Suhi Tacloban City, Greendale Residences, Brgy. San Isidro Tacloban City, Guadalupe Heights, Brgy. San Isidro Tacloban City, St. Francis Village, Brgy. San Isidro Tacloban City, and North Hill Arbour, Babatngon Road

MAGUINDANAOMall of Alnor-Mindanao and Superama

MISAMIS OCCIDENTALLabo Airport and Gaisano Capital Ozamis

MISAMIS ORIENTALAgora Terminal, Centrio Mall, El Salvador City Hall, Gaisano Mall CDO, Limketkai Mall Atrium, Ororama Cogon and Robinsons Cagayan de Oro

NEGROS OCCIDENTAL888 China Town Square Complex-Visayas, Ayala Malls Capitol Central, Robinsons Cybergate Bacolod, Robinsons Place Bacolod, The District – North Point and Barangay Paraiso 1, Sagay

NEGROS OCCIDENTALBarangay Paraiso 2, Sagay and Lizares Village Subdivision 1, Bulanon Sagay

NEGROS ORIENTALEvermall, Lee Super Plaza, Robinsons Place Dumaguete and UniTop Mall Dumaguete

SOUTH COTABATORobinsons Place Gensan


ZAMBOANGA DEL SURSouthway Square Mall and Yubenco Starmall

For more information on GoWiFi sites visit

Globe Libreng Tawag and Libreng Charging (LTLC) stations in Visayas, Mindanao, and Palawan remaining operational, including:

In Palawan:

  1. Barangay Sibaltan, El Nido
  2. Bodegatel, Barangay Sta. Monica Talipapa, Puerto Princesa City
  3. Barangay San Rafael Basketball Court, Puerto Princesa City
  4. Tagburos Aplaya, Puerto Princesa City
  5. Sta. Monica Barangay Hall, Puerto Princesa City

In Visayas:


  1. Bayantel Office, Brgy Ramos, Cebu City
  2. Globe IT Park, Lahug Cebu City
  3. Brgy Hall, Poblacion Pardo, Cebu City
  4. Globe Facility, Talisay, along SRP Road
  5. Brgy Hall Ibabao Mandaue City
  6. Cellprime Office, Brgy Bakilid, Cebu City
  7. Brgy Casuntingan Gym, Mandaue City, Cebu
  8. Brgy Hall Kinasang-an, Pardo, Cebu City
  9. Brgy Hall Inayawan, Pardo, Cebu City
  10. Brgy Hall Bulacao, Pardo, Cebu City
  11. Brgy Hall Basak, Pardo, Cebu City


  1. JA Clarin, Tagbilaran City
  2. Near Petron Gas Station, Brgy Ubujan, Tagbilaran City
  3. Near Bolod Elementary School, Brgy Bolod, Panglao

Negros Oriental:

  1.  Brgy Suba, Bayawan City, Negros Oriental
  2. Bais City Gymnasium, Negros Oriental
  3. Poblacion, Manjuyod (Infront of Aglipay Church),  Negros Oriental
  4. Bindoy Public Market, Negros Oriental

Negros Occidental:

  1. Brgy 1, Hinigaran, Negros Occidental
  2. Brgy Poblacion, Pontevedra, Negros Occidental
  3. Brgy San Teodoro, Binalbagan
  4. Brgy 1, Himamaylan City
  5. Brgy 3, Himamaylan, Negros Occidental
  6. Brgy 1 Kabankalan City, Negros Occidental
  7. Brgy Poblacion, Ilog, Negros Occidental
  8. Brgy Poblacion, Cauayan, Negros Occidental
  9. Brgy 3, La Carlota City, Negros Occidental
  10.  Brgy 3, Isabela, Negros Occidental

Southern Leyte:

  1. AB Building, Zone 5, Rizal St., Sogod, Southern Leyte
  2. Kangleon Street, Brgy. Mambajao, Maasin City, Southern Leyte


  1. Tourism Information Center fronting Jollibee Mambajao, Camiguin

*Other locations for Mindanao LTLC stations will resume operations on Monday, December 27, 2021. 

For more information on Libreng Tawag and Libreng Charging stations set up in the affected areas, please visit

The telco also continues on its #GlobeOfGood fof fellow Filipinos whose celebrations may not be as festive this year, given current circumstances. Globe and TM customers can still donate through their Globe Rewards points via the New GlobeOne app or through GCash. Those who wish to donate through the latter can access the  #GCashGivesBack QR Codes of partner-beneficiaries by scanning the codes at

Know more about Globe’s response and relief efforts for Typhoon Odette by visiting

Although several Globe Stores remain closed until further notice in critical areas in Visayas and Mindanao, customers can use the New GlobeOne app to register for Prepaid promos, buy load, and redeem Rewards points. They can also submit a request for service or account reconnection through the old GlobeOne apps.

Meanwhile, broadband customers may access the official Globe At Home Facebook Messenger menu to view and pay bills, upgrade plans, and book a technician visit. Globe assured customers that technicians are ready to help with broadband connection concerns within 24-48 hours upon request.

Another way to contact Globe’s customer support is through the Hotline Digital Assistant at (02) 7-730-1000, which is available 24/7 to cater to self-service transactions. Customers and subscribers may also opt to visit Globe’s official Facebook and Twitter for assistance.

Globe At Home customers are also welcome to its Viber communities, where they can get helpful tips, updates on offers and maintenance activities, and more. At present, there are eight Viber communities catering to customers from Alabang villages, Ayala Westgrove, Cavite, Cebu, Naga, Legazpi, Davao and Valenzuela. Visit

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