Concentrix, a Fortune 500® global technology and services leader and the Philippines’ largest private employer with over 100,000 employees nationwide, has officially launched KALIX: an industry-first, fully integrated health hub dedicated to its workforce and their eligible dependents.
The name KALIX is derived from the Filipino words “kalusugan” (health) and “kalinga” (care), combined with “ix” for intelligent experience. This pioneering facility is designed to provide free, holistic, and technology-enabled healthcare services to eligible Concentrix employees, called “game-changers,” and their families.
The pilot KALIX hub, located at Exxa Bridgetowne, can accommodate about 28,000 eligible employees from various sites and work-from-home setups in Metro Manila. It offers comprehensive services, including primary care, multi-specialty consultations, diagnostics, physical therapy, heart screenings, and preventive care such as annual physical exams and executive check-ups — all without affecting employees’ existing HMO limits.
“True to our culture as an organization that champions our people in everything we do, KALIX places our game-changers at the center of health and wellness — ensuring total care and seamless experience through compassionate and dedicated medical support and a digitally-powered patient portal for easy appointment booking, results access, and record management, all under one roof. KALIX is more than a clinic or brand — it’s really a move to change the game in employee wellness and to use our scale as a force for good. We have invested in KALIX’s world-class, human-centered and tech-enabled operation as part of our commitment to redefine how we support people’s health and wellbeing,” according to Amit Jagga, EVP and Chief Business Officer of Concentrix Philippines.
The hub’s experienced medical team includes doctors, nurses, medical technologists, a drug test analyst, a radiology technician, and a clinic manager. Through KALIX’s secure digital platform, patients can easily book appointments, access results, and manage records — streamlining the healthcare journey from start to finish.
Dr. Sabrina Magtoto, KALIX Medical Director, emphasized the facility’s commitment to ethical, compassionate, and efficient care. She shared, “I’ve spent over two decades in the healthcare industry, working across hospital systems, wellness programs, and corporate healthcare in the Philippines, including being a licensed medical technician and general physician. My team and I are committed for KALIX to deliver ethical, compassionate and efficient care so that every eligible game-changer or dependent who walks through our doors feels supported throughout their healthcare journey. We are proud of KALIX integrating clinical practice with technology, and its promise of total care, seamless experience, for free.”
Hazel Banas, Concentrix Philippines VP for People Solutions, described KALIX as a “first-of-its-kind initiative that challenges the status quo” by providing centralized, fast, and personal care at no cost.