The Social Security System (SSS) has launched a facial authentication feature that allows pensioners to complete the Annual Confirmation of Pensioners (ACOP) requirement without visiting SSS branches.
SSS President and Chief Executive Officer Robert Joseph M. de Claro said the new system uses biometric liveness checks to verify the identity of pensioners online.
“This makes compliance easier, faster, and more secure, ensuring uninterrupted pension payments,” de Claro said.
The feature is available to pensioners registered with the Philippine Identification System (PhilSys), including:
Retirement pensioners aged 80 and above residing in the Philippines
Retirement pensioners living abroad
Survivorship (death) pensioners.
De Claro explained that pensioners do not need to log in to My.SSS to use the service. By visiting the SSS homepage, pensioners can access a dedicated ACOP icon that guides them through the facial scan and biometric verification process using any camera-enabled device through the National ID eVerify system of the Philippine Statistics Authority.
“The verification process takes less than a minute and immediately updates SSS records while confirming that a live person is present, preventing fraudulent activity,” he added.
Pensioners who do not have compatible devices may seek assistance at SSS branches through E-Centers. Traditional options, including in-person visits or scheduled video appointments, will remain available.
The initiative forms part of SSS’ ongoing push to enhance digital services for nearly four million pensioners in the Philippines and abroad, making compliance with ACOP requirements more convenient while reducing travel burdens amid rising living costs.
“No travel. No hassle. Just quick, secure verification from home,” de Claro said.