To keep its products and services within reach by more Filipino consumers and business owners, BDO Unibank, Inc. and BDO Network Bank announced that its branches are all open with longer banking hours to serve more clients.
Amid the General Community Quarantine (GCQ) or Enhanced Community Quarantine (ECQ) guidelines issued by the government to protect the public against COVID-19, BDO kept its products and services accessible to the public as part of its promise to “find ways” for its clients, BDO said in a statement.
When ECQ was declared, BDO strived to keep as many of its branches open while observing health and safety measures. In Luzon, about 130 branches stayed open in March, a number that more than doubled to 500 after only a month, and later reached the 800th mark in May. Come June, as more cities were placed under GCQ, 1,000 or nearly all of its Luzon branches have opened and began serving clients.
Meanwhile, in Visayas and Mindanao, all branches remained open.
“We understand the value of having financial access during this challenging time, be it for paying for utilities, loans, or everyday essentials to survive the day. Today, we are operating at 100 percent nationwide, thanks to the commitment and resilience of BDO’s 38,000-strong workforce, a true testament to our ‘We Find Ways’ service philosophy,” said Nestor V. Tan, president and CEO.
While many establishments are still operating on shortened business hours, BDO and BDO Network Bank branches are open until 4:00 pm and ready to accommodate various banking needs, including Forex and encashment requirements.
BDO assures clients that its branch personnel, including its office-based employees, undergo regular health checks while its premises are managed under the most stringent safety protocols. Inside every branch, personnel and clients are required to wear facemasks and face shields at all times, apply hand sanitizers, and observe social distancing. “We would like to thank our clients for their continued trust in BDO. We remain committed to finding ways for you and your business,” concluded Tan.